Shipping policy

Mance Wear – Shipping Policy

We offer free tracked shipping on all orders delivered within the United Kingdom.

Shipping Origin

Orders are dispatched from our fulfilment partners in China and delivered directly to customers in the United Kingdom.

Processing and Delivery Time

Orders are processed within 1–3 business days. Once dispatched, delivery to addresses within the United Kingdom is estimated at 5–10 business days. Business days are Monday to Friday, excluding public holidays.

This means the total estimated time from order confirmation is usually 6–13 business days.

Delivery times are estimates and may occasionally be affected by customs checks, carrier delays, severe weather, peak periods or circumstances outside our reasonable control. We will keep you informed if we become aware of a significant delay.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available. Tracking updates may take a short time to appear after dispatch.

Delivery Address

Please check your delivery address carefully before placing your order. If you need to request a change, contact us as soon as possible. We cannot guarantee changes after an order has entered processing.

Lost, Delayed or Damaged Orders

If your order has not arrived within the estimated delivery period, or if it arrives damaged, contact us at support@mancewear.com with your order number. We will investigate with the carrier and arrange an appropriate resolution.

Mance Wear remains responsible for the order until it is delivered to you or to a person identified by you to receive it.