Terms of service

These Terms of Service apply when you use mancewear.com or place an order with Mance Wear. By using the website, you agree to these terms. Nothing in these terms limits rights that cannot lawfully be excluded under applicable consumer law.

About Mance Wear

Mance Wear operates this online store. For questions about an order or these terms, contact lojamance@gmail.com.

Products and information

We aim to present product descriptions, images, colours, sizes and availability accurately. Screen settings and manufacturing variations may cause minor differences. Please review the product information and selected options before ordering. Contact us before purchase if you need confirmation about materials, measurements or care.

Prices and payment

Prices are displayed in pounds sterling (GBP) unless stated otherwise. The total payable amount is shown at checkout before you confirm the order. Payment is processed securely through the payment methods offered at checkout.

Orders

After you place an order, you will receive an acknowledgement by email. We may cancel or refuse an order where a product is unavailable, payment cannot be authorised, information is incorrect or we reasonably suspect fraud or misuse. If payment has been taken for a cancelled order, it will be refunded.

Contact us as soon as possible if you need to request a change or cancellation. We will try to help, but changes cannot be guaranteed after processing begins. Your statutory cancellation rights remain unaffected.

Shipping and delivery

We provide free tracked shipping to addresses within the United Kingdom. Orders are dispatched from fulfilment partners in China and are usually delivered within 5–10 business days after order confirmation. Delivery times are estimates and may be affected by customs, carriers, weather or other circumstances outside our reasonable control.

Full details are available in our Shipping Policy.

Returns, cancellations and refunds

Our extended return period allows eligible returns to be requested within 30 days after delivery. UK customers also have statutory cancellation and faulty-goods rights. Conditions, return costs, exclusions and refund timing are explained in our Return and Refund Policy.

Faulty or misdescribed goods

Goods must be of satisfactory quality, fit for purpose and as described. Contact us promptly if an item is faulty, damaged, incorrect or not as described. Nothing in these terms limits your statutory remedies.

Acceptable use

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with the service, use the website for unlawful purposes or infringe the rights of Mance Wear or another person.

Intellectual property

Unless otherwise stated, the website design, branding, text and other original content are owned by or licensed to Mance Wear. They may not be reproduced or commercially exploited without permission, except where permitted by law.

Third-party services

The store may use services supplied by Shopify, payment providers, delivery carriers and other partners. Their own terms or privacy notices may apply when you use those services.

Liability

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your mandatory consumer rights. Subject to those rights, we are not responsible for losses that were not reasonably foreseeable when the contract was formed.

Privacy

Information about how personal data is collected and used is available in our Privacy Policy.

Changes to these terms

We may update these terms when our services or legal obligations change. The terms that apply to an order are those made available when that order is placed, unless a change is required by law.

Contact

Email: lojamance@gmail.com
Support hours: Monday to Friday, 9:00 AM–6:00 PM (GMT)